Safe Travels & Happy Arrivals
Getting Your Pug Puppy Home—With Care, Comfort & Peace of Mind
At Family Pug Puppies, we know that the journey from our home to yours is one of the most important moments in your puppy’s early life. That’s why we’ve designed our delivery process to prioritize safety, minimize stress, and ensure your new companion arrives healthy, happy, and ready to bond with their forever family.
This isn’t just shipping—it’s the beginning of your love story, handled with the care your puppy deserves.
🐾 Every Journey Starts With Preparation
Before your Pug puppy takes a single step toward home, we ensure they’re completely ready:
Pre-Travel Health & Wellness
- Complete veterinary health examination within 48 hours of departure
- Health certificate issued and signed by our licensed veterinarian
- All age-appropriate vaccinations current and documented
- Travel-ready assessment ensuring respiratory health (critical for our flat-faced friends!)
- Emotional readiness evaluation—we never rush a puppy who isn’t confident and settled
Travel Conditioning
- Positive crate introduction and acclimation
- Short practice car rides to build comfort with motion
- Desensitization to carrier sounds and travel routines
- Confidence-building exercises to reduce travel anxiety
We only send puppies who are physically strong, emotionally secure, and ready for the adventure ahead.
🚙 Delivery Options Tailored to Your Needs
Option 1: Personal Pickup at Our Location The hands-on experience
There’s nothing quite like meeting your puppy for the first time in person! We welcome families to visit our home and pick up their new companion directly.
What to Expect:
- Scheduled appointment at a time that works for both of us
- Meet your puppy’s parents and see where they were raised
- One-on-one orientation covering feeding, care, and training tips
- Hands-on demonstration of proper Pug handling and wrinkle cleaning
- Time for questions and getting comfortable with your new family member
- All paperwork, health records, and take-home supplies provided
Recommended for: Families within 3-4 hours driving distance who want the full experience
Option 2: Professional Ground Transportation Door-to-door comfort and convenience
For families outside reasonable driving distance, we arrange premium ground transport with trusted professionals who specialize in puppy delivery.
How It Works:
- We coordinate with licensed, insured pet transporters experienced in small breed and brachycephalic care
- Your puppy travels in a climate-controlled, comfortable vehicle with proper ventilation
- Regular comfort stops for water, potty breaks, and gentle handling
- Temperature monitoring throughout the journey (especially important for Pugs!)
- Delivery scheduled at your convenience—right to your front door
Journey Updates Include: 📸 Morning-of-departure photo with your puppy 🚗 Departure notification with estimated arrival window 💧 Rest stop updates (water breaks, potty stops, meal times) 📍 Location check-ins during longer journeys 🏠 30-minute arrival heads-up so you’re ready for the big moment!
Transportation Fee: Based on distance (typically $300-$650 depending on location) Timeline: Most deliveries completed within 1-3 days depending on distance
Recommended for: Families within 1,500 miles who prefer avoiding airports
Option 3: Flight Nanny Service Personal escort for longer distances
For our out-of-state families, we offer a specialized flight nanny service where an experienced companion flies with your puppy in-cabin.
The Flight Nanny Experience:
- Your puppy travels IN THE CABIN with a professional pet flight attendant—never in cargo
- Personal one-on-one attention throughout the entire journey
- Comfort, reassurance, and care from departure to your arms
- All airline paperwork, health certificates, and booking handled by us
- Meet your flight nanny and puppy at your nearest major airport
What’s Included: ✈️ Round-trip airfare for flight nanny 🎫 Puppy’s in-cabin flight fee 🧳 TSA-compliant travel carrier with soft bedding 📋 All required health documentation and USDA certificates 💬 Real-time flight tracking and updates 🤝 Personal handoff at baggage claim or arrivals area
Service Fee: $500-$800 (plus airfare to major airport near you) Timeline: Same-day delivery in most cases
Important Safety Note: We only use flight nanny service during mild weather months (October-April) to protect our brachycephalic breed from temperature extremes. Your Pug’s respiratory safety is always our top priority.
Recommended for: Families 1,500+ miles away or outside the continental U.S.
Option 4: Meet Halfway A perfect compromise
If you’re willing to travel partway, we’re happy to meet you at a mutually convenient location to save on delivery costs.
Popular Meeting Points:
- Rest stops along major interstates
- Pet-friendly hotel lobbies
- Veterinary clinic parking lots (for added peace of mind)
- Regional airports
Why families love this option:
- Lower cost than full delivery service
- Opportunity to meet us in person
- Makes a fun family road trip!
- You get your puppy sooner
Recommended for: Families 4-10 hours away who enjoy adventure
📦 Your Puppy’s Travel Essentials
No matter which delivery method you choose, your Pug arrives with everything they need:
🥘 Premium puppy food (7-10 day supply of what they’re currently eating)
🧸 Comfort blanket carrying the scent of their littermates
📋 Complete health records including vaccination schedule
🆔 Microchip paperwork pre-registered in your name
💉 Health certificate valid for travel
📖 Puppy care guide with feeding instructions, training tips, and emergency contacts
💝 Small toy they’ve been playing with at our home
📞 Our direct contact information for 24/7 support
Plus a personalized welcome letter with tips for the first 48 hours!
🌡️ Special Considerations for Pug Travel
As a brachycephalic (flat-faced) breed, Pugs require extra attention during travel:
Temperature Control:
- We NEVER ship during extreme heat (above 80°F) or cold (below 45°F)
- All transport vehicles must have climate control and proper ventilation
- Summer months may require early morning or evening travel times
- Winter deliveries include extra blankets and warmth monitoring
Respiratory Monitoring:
- Frequent rest stops to prevent overheating or stress-related breathing issues
- Transporters trained to recognize signs of respiratory distress
- Water available at all times
- Calm, quiet travel environment to minimize excitement and panting
Stress Reduction:
- Familiar scents from home included in carrier
- Gentle handling with slow, calm movements
- No loud music or sudden noises during transport
- Positive reinforcement and soothing voice contact
Your puppy’s safety isn’t negotiable—it’s our sacred responsibility.
💬 We’re With You Every Step of the Way
Before Departure:
- Delivery date confirmation 3-5 days in advance
- Travel day timeline and what to expect
- Preparation checklist for welcoming your puppy home
- Last-minute questions answered
During Travel:
- Regular photo and text updates
- Milestone notifications (departure, rest stops, proximity alerts)
- Direct line to us if you have any concerns
- Transporter contact information for additional peace of mind
After Arrival:
- 24-hour check-in to see how settling is going
- First-week support for feeding, sleeping, and potty training questions
- Lifetime availability for health, behavior, and training guidance
- Annual “Pug-iversary” check-ins because we genuinely care!
❓ Delivery FAQs
Q: How much notice do you need for delivery? A: We prefer 7-10 days notice to coordinate the best option and ensure availability, but we can sometimes accommodate shorter timelines.
Q: What if I’m not home when the puppy arrives? A: We require someone 18+ to be present for delivery to sign paperwork and receive your puppy safely. We’ll work with your schedule.
Q: Can the puppy travel during winter/summer? A: We’re very cautious with extreme temperatures. Winter is generally fine with proper precautions, but summer travel may be restricted to early morning or limited to specific methods.
Q: What if something goes wrong during transport? A: Our transporters are trained and equipped to handle emergencies. We maintain contact throughout and have backup plans in place. If any health concerns arise, the nearest veterinarian will be contacted immediately.
Q: Do you offer payment plans for delivery? A: Delivery fees are typically due at time of pickup/delivery, but we’re happy to discuss options on a case-by-case basis.
🎉 The Moment You’ve Been Waiting For
Imagine it: your doorbell rings (or you spot us at the airport), and within moments, you’re holding your new best friend. Those soulful Pug eyes looking up at you. That first happy snort. The instant connection that says, “I’m home.”
That’s what we work so hard to deliver—not just a puppy, but a perfect beginning to your life together.
📞 Ready to Plan Your Puppy’s Journey Home?
Have questions about which delivery option is right for you? Need a custom quote based on your location? Want to discuss timing or special requests?
Contact us today!
We’ll help you choose the perfect delivery method, provide a detailed timeline, and answer every question until you feel completely confident and excited.
Family Pug Puppies
Where Every Journey Ends in Joy 🐾